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About Products

Q. What is main ingredient of solid fuel product such as "Nabekko"?

Q. Why is a solid fuel wrapped by a film?

Q. What is a main ingredient of liquid fuel for cooking thermal insulation like "Proheat"?

Q. Are there an ingredient or characteristic differences among various kinds of solid sports oil?

Q. Beside main ingredients, are there any differeces between "No.3-W Sports Oil 40" and "No.10 Service Oil"?

Q. Are there any difference between "No.3-W Sports Oil 40" and "NO.7-B Club Team Oil"?

Q. Are there any differences between "No.7-A Basketball Wax" and "NO.7-B Club Team Oil"?


About Online Shopping

Q. What is method of payment for online shopping?

Q. Do you offer a credit card payment for online shopping?

Q. Can I cancel my order?

Q. Can you tell us the stock of products?

Q. When does the package arrive?

Q. Can you send two places by one order?

Q. Can I change the address of destination to deliver my package?

Q. My order was delivered by two or more packages, how is going to be costs of shipping fee?

Q. Do you deliver to oversea?    

Q. When I find something wrong with a total amount of payment for my order, what should I do for?

Q. How is return policy for online shopping?

Q. Do you have limited date for payment?
 

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